Privacy policy

HP_VILLAGE (“we,” “our,” or “us”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.

By accessing or using our Services, you agree to the terms outlined below.

Information We Collect
We collect personal information to provide and improve your experience. This may include:
Contact Information
Name, billing and shipping address, phone number, and email address
Payment Information
Payment details processed securely through our third-party payment providers (we do not store full payment information)
Account Information
Login credentials, preferences, and account settings
Order & Transaction Information
Products viewed, added to cart, purchased, returned, or exchanged
Communications
Messages, inquiries, or support requests you send to us
Device & Usage Information
IP address, browser type, device information, and interaction data

How We Collect Information
We collect information in the following ways:
  • Directly from you (when you place an order, sign up, or contact us)
  • Automatically through cookies and similar tracking technologies
  • From service providers (such as payment processors and analytics platforms)
  • From third-party partners, when applicable
How We Use Your Information
We use your information to:
Fulfill Orders
Process payments, ship products, and manage returns or exchanges
Provide & Improve Services
Enhance site functionality and personalize your experience
Communicate with You
Send order updates, respond to inquiries, and provide support
Marketing & Promotions
Send updates, product announcements, and offers (you can opt out at any time)
Security & Fraud Prevention
Detect and prevent unauthorized or fraudulent activity
Legal Compliance
Meet legal obligations and enforce our policies
Sharing Your Information
We may share your information with:
Service Providers
Including platforms like Shopify, payment processors, shipping carriers, and analytics tools
Marketing Partners
For advertising and promotional purposes
Legal Authorities
When required by law or to protect our rights
Business Transfers
In connection with a merger, acquisition, or sale of assets
Cookies & Tracking Technologies
We use cookies and similar technologies to:
  • Improve site performance
  • Understand user behavior
  • Deliver relevant advertising
You can manage or disable cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
  • Access your personal information
  • Request corrections or deletion
  • Opt out of marketing communications
  • Request a copy of your data
To exercise these rights, contact us using the information below.

Data Security & Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain your information only as long as necessary to:
  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
International Users
Your information may be transferred to and processed in countries outside of your own, including the United States.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.